Privacy Policy

Undeniable Growth ("we", "us", "our") provides AI-driven growth marketing services to small and medium sized businesses. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Undeniable Growth is the data controller for personal information collected through this website.

If you have any questions about this policy or how we handle your personal information, contact us at john@jm-w.co.uk or on 07427 192 025.

We may collect and process the following categories of personal information:

• Contact and enquiry data you submit through our contact form or by email or phone, such as your name, business name, email address, phone number, website URL, approximate turnover and message content.
• Technical data such as your IP address, browser type and device information, collected automatically when you visit the site.
• Usage data such as pages visited, referring URLs and interaction data, collected via cookies and similar technologies where you have consented.

We use your personal information to:

• Respond to your enquiry and arrange a growth conversation.
• Provide, manage and improve our services and this website.
• Send you information you have requested or that is relevant to a live enquiry.
• Meet our legal and regulatory obligations.

Our lawful bases under UK GDPR are:

• Consent — for non-essential cookies and any marketing communications.
• Legitimate interests — to respond to your enquiries, understand how the site is used and protect our services.
• Contract — to take steps at your request before entering into a contract, and to perform any contract with you.
• Legal obligation — where we must retain records to meet legal, tax or regulatory duties.

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as hosting, email delivery, analytics and CRM providers, and only to the extent needed to deliver those services. Where a provider processes personal data on our behalf, we require appropriate contractual protections. We may also disclose information where required by law.

Some of our providers may store or process data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Addendum to standard contractual clauses.

We keep personal information only for as long as necessary for the purposes described in this policy, to comply with legal, accounting or reporting requirements, and to resolve disputes. Enquiry data is typically kept for up to 24 months after our last meaningful interaction unless a longer period is required.

Under UK GDPR you have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete personal information in certain circumstances.
• Restrict or object to certain processing.
• Request the transfer of your information to another provider.
• Withdraw consent at any time where we rely on consent.

To exercise any of these rights, email john@jm-w.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access, alteration or disclosure. No online service can be guaranteed 100% secure, but we work to protect your data at every stage.

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will update the "last updated" date at the top of this page.